We Get It.
Back in 2001, J&J Air was founded on the basic idea that consumers should be able to rely on a company that holds itself to higher standards. To our way of thinking, honest work grows an honest business by offering quality products and services at a competitive price. That's it…. that's all. We follow the same basic principal today as our business continues to grow, and we never forget what got us here.
We've Got It.
- Trane Comfort Specialist™ designation (we meet Trane's strongest standards and expertise )
- NATE Certified technicians and install leads. All of them.
(NATE = North American Technician Excellence. In many ways it's like the ASE certification you hear about, and we think it should be standard for our business since it involves difficult testing and holds industry pros to very high standards. Despite the fact that it's not required, we maintain our stance on this: every tech must become NATE certified.) - Quality People. Our people are well-compensated, highly-screened individuals who have your best interests in mind. We're so sure you'll agree, you can meet us online 24/7 if you'd like.
- All the latest in technology, equipment, tools and training. We don't just get by with the basics… we stay way ahead of that curve.
So what's all this stuff mean for you? Value. Air Conditioners aren't magic metal boxes, unfortunately. It's our team that makes the difference.
You win.
Through 2011 and into 2012, we've maintained a 99% customer service rating, which seems to be ahead of every competitor we have. The difference? We survey every single service and installation customer who we come in contact with. We don't just pick the good ones, or do it "at random" like some of our competitors might do. And the result? You're telling us to keep doing exactly what we're doing. It's our job to win you over. We'd like nothing better than to get that chance.
Give us a call at 843-281-9595, meet the team first if you'd like:
or even like us on Facebook. We won't let you down.